Access for all
1995 - Adoption of Packaging Guidelines
Institute of Grocery Distribution (IGD) guidelines are adopted for legibility, operability and tactile information on the packaging of Co-op Brand household products such as bleach.
1995 - Store Design
Access friendly criteria are adopted, ensuring that new and refurbished stores incorporate features making them more accessible to shoppers. Stores meeting a range of criteria are awarded Access Plaques.
1995 - Age Concern Training
The Co-op joins with Age Concern to introduce 'Through other Eyes' training, to help staff appreciate the difficulties experienced by older people and those with disabilities.
1999 - Access to Information
The Co-op provides even greater access to information for its customers who have hearing or sight disabilities. Co-op information is now available on request in Braille, Large Print, on Cassette and a freephone Minicom line installed - this work played a key role in winning the Getting the Message Across Award which is a very prestigious award within the disability field.
2000 - Work preparation programme
CIS is positive in its approach towards disabled employees, more mature employees, female staff, working mums and part-time workers, recognizing that each group has a valuable contribution to make. The Society worked in conjunction with Jobcentre Plus, organising a Work Preparation Programme for people with disabilities and has 'Positive About Disabled People' accreditation.
2001 - Braille on Co-op Brand Medicines
The Co-op becomes the first retailer to introduce Braille onto its own brand range of medicines.
2001 - Braille on Spirits
The Co-op is the first retailer to include Braille labels on some of its own-brand alcoholic drinks. The move coincides with the launch of two new premium spirits - whisky and vodka - just in time for Christmas.
2001 - 2002 - Braille Awards
The Co-op's innovative development of Braille on packaging is recognized by receiving 3 prestigious industry awards.
2002 - Braille Ready Meals
The Co-op expands the range of products that carry Braille to many chilled and frozen ready meals.
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